Your plan, upgrading, extra credits and getting help from us.
Manage Subscription shows your plan, cost, billing period and next charge, plus your SMS allowance for the period. Booking reminders, confirmations and notifications count towards that allowance; customer sign-up codes and password resets are always free. When it runs out, texts stop sending rather than costing you money — including appointment reminders.
Settings then Updates and Changelog lists every change, newest first, with dates and enough detail to explain what a feature does and where to find it. It is the fastest way to find out why a button moved, and where features included in your plan are announced.
If something is wrong or you are stuck, raise a ticket from inside PetDesk and it comes straight to us. You can see our replies and the history of everything you have asked in the same place.
If you can't find the answer here, raise a ticket from inside PetDesk and it comes straight to us.
